You may also elect to submit an online Support Request. Leave your contact information and question and someone will get back with you. After hours or if all Support Technicians are currently busy with other customers you may be forwarded to voice mail.During high volume periods, we may ask you for your contact information and problem description so that a Support Technician may call you back.Support is included for customers with a valid maintenance plan.For sales questions please email Phone Support Chat SupportĬhat support is available during normal business hours.

DocumentationĬheck the Knowledge Base / FAQ page prior to submitting your support request.Ĭustomers may initiate a support incident request by using our online Submit a Ticket or by emailing be sure to include your product version with your question.

Monday-Friday, 8:00am-5:00pm EST – Excludes holidays. Current product version: LanSchool 9.0.1.18 Support Hours Support for LanSchool is included with your initial purchase and yearly renewal.

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